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Hearing & Balance

Hearing Aids & Evaluation.

Hearing loss creeps up gradually. By the time you notice, you have usually been adapting around it for years. A proper hearing evaluation tells you exactly what is happening, where the problem sits, and whether a hearing aid will help — without pressure, and with a 30-day comfort trial built in.

ServiceAudiology & Hearing-Aid Fitting
Visit duration45–75 minutes
Trial period30 days, comfort guarantee

When to be evaluated

You don't need to wait until things "get bad" to have your hearing checked. The earlier we identify a drop, the more options you have and the easier the adjustment is. Get a baseline if any of the following sounds familiar:

  • You ask people to repeat themselves more often than you used to.
  • The TV or phone volume keeps creeping up.
  • Conversations in restaurants, family gatherings, or meetings feel exhausting.
  • Voices sound muffled, as if people are speaking through fabric.
  • You have constant ringing or buzzing (tinnitus), even in quiet rooms.
  • You have a family history of hearing loss, or have worked around loud noise.

The hearing evaluation, step by step

A comprehensive assessment takes about an hour and gives you a clear picture of both ears.

  • Detailed history — what you have noticed, when it started, work and noise exposure, medications, family history.
  • Otoscopy — direct look at the ear canal and eardrum to rule out wax, fluid, or perforation.
  • Pure-tone audiometry — the headphone-and-button test. We chart your hearing thresholds across the speech frequencies.
  • Speech audiometry — how clearly you understand words at conversational levels, with and without background noise.
  • Tympanometry — middle-ear pressure and eardrum movement, in case fluid or ETD is part of the picture.
  • Discussion of results — we sit down with your audiogram and explain it. Whether a hearing aid is recommended, watched, or not yet needed, you leave knowing.

Types of hearing aids

Modern hearing aids are remarkably small, discreet, and adaptive. The right style depends on the degree of your hearing loss, your lifestyle, and your hand dexterity. Here are the main formats we fit:

BTE

Behind-the-Ear

The classic, most powerful style. Body sits behind the ear; tubing carries sound into a custom earmould. Suitable for almost any hearing loss.

RIC

Receiver-in-Canal

Slimmer than BTE, with the receiver placed inside the canal. Discreet, comfortable, and our most common recommendation for mild-to-severe loss.

ITE

In-the-Ear

Custom-moulded shell sits in the outer ear. Easy to handle, with bigger controls — useful when dexterity is a concern.

ITC / CIC

In / Completely-in-Canal

Sits inside the ear canal — most discreet. Best for mild-to-moderate loss with reasonable manual dexterity.

IIC

Invisible-in-Canal

Deep-canal placement — almost invisible from outside. Suited to specific mild losses and ear-canal shapes.

BTE Power

High-Power BTE

For severe-to-profound loss. Higher gain, custom earmould, and robust batteries.

Features that matter today

Modern devices do far more than amplify. We help you weigh which features will genuinely change your daily life:

  • Directional microphones & noise management — the single biggest improvement for restaurant and meeting hearing.
  • Bluetooth streaming — phone calls, music, and video calls direct to the hearing aids.
  • Rechargeable batteries — overnight charging, no fiddly small batteries to replace weekly.
  • Smartphone control — discreet volume and programme changes from your phone.
  • Tinnitus masking — built-in sound therapy for patients whose tinnitus bothers them.
  • Tele-audiology — fine-tuning adjustments remotely after your fitting.

Fitting process

If hearing aids are the right answer for you, the fitting itself is structured and unhurried:

  • Selection — together we choose a style and feature set that fits your hearing, lifestyle, and budget.
  • Ear impressions (for custom devices) — quick, painless silicone impression of your ear canal.
  • Initial fitting — devices programmed to your audiogram using real-ear measurement where possible.
  • Counselling — how to insert, charge, clean, and handle the devices, plus realistic expectations for the first weeks.
  • Follow-up adjustments at week 1, week 4, and 3 months — fine-tuning is where good outcomes are made.
30-day comfort trial. If a fitted hearing aid genuinely does not work for you within the trial period, we will exchange or refund — no questions, no pressure.

Aftercare

Hearing aids are an investment. Looking after them is straightforward and we are here to help:

  • Free clean-and-check every six months.
  • Annual audiogram review — hearing changes with time, programmes are updated accordingly.
  • Battery, charger, and dome replacements stocked in-clinic.
  • Repairs handled directly with the manufacturer; loaners offered where possible.
  • Family counselling — partners often benefit from a short session on communication strategies.

Brands we work with

We fit leading global hearing-aid brands — including premium and mid-tier options across price points. We are independent of any single manufacturer, so the recommendation is based on what suits your hearing and lifestyle, not on a sales target. Specific models and prices are shared during your consultation.

Curious how your hearing actually stacks up? Get a baseline.